1. Independence and non-affiliation
RecoveryCoaching.com is independently operated. We are not affiliated with or endorsed by NYCB, OASAS, IUA, or any state credentialing body. Track pages are built from direct practitioner experience and checked against public official sources. We do not represent ourselves as a credentialing body, nor do our verification badges imply credentialing-body approval.
2. How track information is sourced
Each track page lists the public official sources used to check it. We prefer primary sources from NYCB, OASAS, IUA, FOR-NY, and IC&RC. Track content is initially written from direct CRPA practice experience and then reconciled against public materials. Pages include a Last verified date so readers can judge currency.
3. How provider listings are included
Free Baseline Listings are open to all credential-relevant training providers in our covered jurisdictions. Inclusion is never paid for. Providers may submit baseline information via the Verify your listing form, or we may seed listings from public materials and invite providers to verify. A listing being present does not imply endorsement.
4. Difference between free and paid
Free listings include the full set of fields needed for users to make a real choice: provider name, credential relevance, delivery formats, general location, primary contact link, and Provider-Verified status if claimed. Paid tiers add presence, profile depth, and structured training detail — never basic inclusion or user-facing utility. Free listings are not stripped to push providers into paid plans.
5. What “Provider-Verified” means
The Provider-Verified badge indicates that the provider has self-confirmed the accuracy of their listing. It does notmean that NYCB, OASAS, IUA, or RecoveryCoaching.com has approved or endorsed the provider. We use the full phrase “Provider-Verified” everywhere — never “Verified” alone — to keep this distinction explicit.
6. Paid placement disclosure
Paid tiers are clearly labeled on every provider card and profile (Founding Provider Member, NY Pathway Member, NY Anchor Member). Providers with paid tier status are not styled as “Sponsor” or hidden behind generic UI. We disclose paid status in the same place the badge appears.
7. Ranking logic
Listings are ranked by:
- Relevance to your filters first — credential type, format, location.
- Provider-Verified status second.
- Paid/founding tier only as a tiebreaker within the same relevance and verification bucket.
- Recency of Last verified as a final tiebreaker.
Load-bearing rule: Paid status may improve visibility only within relevant result groups. It never makes an irrelevant provider appear above a relevant provider.
8. Editorial firewall
Paid tier status does not buy editorial control over track content, common confusion points, comparison tables, or provider profile copy. Paid providers may correct factual claims about themselves, like any free provider, via the correction process. They may not influence what we say about competitors, how we describe credentials, or how we rank results.
9. Correction policy
Anyone — provider, user, or credentialing body — may submit a correction request. We log each request, review it against public official sources, and update the page when warranted. We respond to substantive corrections within a reasonable window and prioritize fixes that affect candidate decisions.
10. Trust commitments
- No lead selling.
- No PPC.
- No hidden routing.
- No pay-to-play inclusion.
- No sold endorsement.
- No exclusivity.
- No user data sale.
- No claim of official affiliation with NYCB, OASAS, IUA, or any state credentialing body.
11. Logo and content permission policy
Provider logos and descriptive copy are displayed only with provider permission. Providers may revoke logo permission at any time by submitting a correction request; we will remove the logo from public display on our next deploy.
12. Submit a correction
If anything on this site looks wrong, outdated, or misleading, please submit a correction. We read every one.