Privacy Policy
Updated: October 17, 2025

Introduction & Purpose
At 4recovery LLC (“4recovery,” “we,” “us,” “our”), we value your privacy. This Privacy Policy explains what we collect, where it comes from, how we use it, and how we store it when you use recoverycoaching.com (the “Website”). It also describes your choices and how to contact us with questions.

By using this Website, contacting us, or providing any personal information, you consent to this Privacy Policy and our processing of your information as described here, subject to applicable law.
 
Important: 4recovery provides support, not professional medical care. In an emergency, call 911/988 (U.S.) or your local emergency number.

Scope
This Privacy Policy applies only to the Website at recoverycoaching.com and to Website visitors and users. It does not apply to other channels (e.g., phone, email, postal mail), or to third‑party websites linked from our Website. Please review those sites’ policies separately.

Updates & Changes
We may update this Policy from time to time. Any changes will be posted at recoverycoaching.com/privacy.
 
What Information We Collect
Depending on your interactions with the Website, you may provide:

• Contact info: name, email address, phone number, other contact details.

• Payment info: credit/debit card data, bank account details, other billing info (processed by our payment processor).

• Content you submit: feedback, support requests, survey responses, posts/messages, or other content.

• Identifiers: usernames, roles, social profiles, profile photo, date of birth, other identifiers.

• Preferences & usage info: contact preferences, location (if shared), or other settings.

• Sensitive information (optional and only if you choose to share it): health‑related information, gender, sexual orientation, or other sensitive data. We treat sensitive data as required by applicable law.
   

We process this information with your consent, to perform a contract, and/or for our legitimate business interests.
Information we collect automatically.

We may automatically collect information about your device and Website usage, such as:

• Device type, operating system, browser type/version, IP address, device settings, and unique identifiers

• Referring/exit pages; pages viewed; links clicked; date/time stamps; time on page; clickstream data

• General geolocation inferred from IP address
   

We use this to operate, secure, and improve the Website, diagnose issues, and understand usage.

Cookies
We use cookies (and similar technologies) to:

• Keep the site functioning; remember preferences

• Measure performance and usage

• Support analytics and security
   

Types may include essential, performance/analytics, and functionality cookies. You can control cookies through your browser settings. Some features may not work correctly if you disable cookies.

Web beacons / pixels
We may use web beacons (pixel tags/clear GIFs) on the Website and in emails to analyze usage, measure performance, and improve communications.

Surveys & promotions
Participation is optional. If you choose to participate, we may use the information to operate the survey/promotion and to improve our services.

Widgets & embedded tools
Our site may include widgets such as chat tools and scheduling forms. These tools may collect usage data in accordance with their providers’ privacy policies.

Analytics & related services
We may use analytics platforms (e.g., Google Analytics / Google Tag) to understand how visitors use the Website. Learn how Google uses data here: google.com/policies/privacy/partners/. You can manage Google Analytics controls via your browser and Google’s opt‑out tools.

Payment processing
We use Stripe to process payments (as applicable). Stripe’s policies govern its processing:

• Services Agreement: stripe.com/legal/ssa

• Privacy: stripe.com/privacy

• Cookies: stripe.com/legal/cookies-policy
   

How We Use Personal Information
We use personal information to:

1. Operate & improve the Website
   Keep the site running; personalize experience; provide support; secure and monitor the site; prevent fraud; process payments; administer accounts.

2. Operate our business
   Provide offerings; comply with law; keep proper records; recruit team members; administer day‑to‑day operations; engage in a business sale or restructuring.

3. Improve our offerings
   Develop new features; analyze trends; conduct research and quality improvement.

4. Communicate with you
   Provide service updates and customer support; send optional marketing with your consent; run surveys and promotions; provide newsletters (opt‑out anytime).

5. Ensure compliance with law
   Prevent fraud and misuse; respond to legal requests and enforce our terms; protect rights, safety, and property.
    

How We Share Information
We do not sell your personal information. We may share information:

• With service providers (e.g., hosting, analytics, payments, support) under contract and only as needed

• To comply with law, legal process, or lawful requests by public authorities

• To protect rights, safety, and property

• In connection with a business transaction (merger, acquisition, asset sale), where your data may transfer to a successor (subject to this Policy)
   

Location of Personal Information
We store and process data in the United States.

Data Retention
We keep information as long as needed for the purposes above and to comply with law. Chat logs and personal data are typically deleted or anonymized within 30 days unless required longer for legal or operational reasons.
Your Rights & Choices

Depending on your jurisdiction, you may request to access, update, correct, or delete your personal information by emailing support@4recovery.com. You may also opt out of marketing at any time (unsubscribe link or by contacting us).

Security
We use industry‑standard safeguards to protect your data. However, no method of transmission or storage is 100% secure. Protect your devices and credentials.

Children’s Privacy
This Website is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have such data, contact us and we will delete it.

U.S. State Privacy Rights (Summary)
If you are a resident of Colorado, Connecticut, Utah, Iowa, or Virginia and the relevant state law applies to our processing, you may have rights including access, correction (where applicable), deletion, opt‑out of targeted advertising/sale/profiling (where applicable), and appeal. Response timelines and scope vary by state law. To exercise rights or appeal a decision, contact support@4recovery.com.

We do not “sell” personal information as defined by these state laws. If we use sensitive data, we do so with your consent or as permitted by law.

Business Transactions
If we sell or transfer our business or assets, your information may be transferred to the successor, subject to this Policy.



Contact
4recovery LLC
413 West 14th Street, Suite 200
New York, NY 10014

Email: support@4recovery.com